Terms and Conditions
1. Scope of application
All sales and deliveries are subject to the following terms and conditions. The purchase conditions of the buyer are not binding for us. Oral agreements have no validity.
2. Purchase Conditions
The company STAMPEX delivers according to its current price list and shipping conditions. The minimum order value for purchases is EUR 21.00 (value of goods excluding shipping costs). The buyer incurs no additional fees for products that we subsequently ship.
3. Payment Terms
(1) The delivered goods remain our property until payment in full.
(2) We can only accept the terms of payment offered within the framework of the order.
4. Shipment and Transfer of Risk
The shipment is effected at the risk of the company STAMPEX. The recipient must report shipment damages immediately. The recipient is required to inspect the products immediately upon receipt for completeness, correct wording on the stamps, and/or possibly recognizable damages.
We will to invoice an extra charge for address verification for packages within Germany, in cases in which the recipient can not be identified. Nevertheless, a return fee of 5,00 € will be charged in the case of a return shipment
5. Returns, Exchanges, and Notice of Defects
Errors are annoying but human. Of course, we replace incorrect or defective products. We can process defect notices only after prior consultation. If it is our fault, we will send a new stamp plate as soon as possible. Therefore, please do not send us back the stamp.
6. Right of revocation
Right of revocation
Right of revocation
You have the right to revoke this contract within fourteen days without giving any reason. The period of revocation is fourteen days from the date on which you, or a third party designated by you as an agent who is however not the carrier, has taken possession of the goods.
In order to exercise your right of revocation, you are required to notify us with regard to your decision to revoke this contract addressed to (STAMPEX e.K., Liebermannweg 5, 33803 Steinhagen / Germany, Tel.: +49 5204 - 880 240, E-Mail: info@stampex.eu Internet: www.stampex.eu) by way of a clear statement (e.g. a consigned by post mail or e-mail). You can for this purpose use the attached sample revocation form, however, this is not mandatory.
In order to observe the revocation period it is sufficient for you to send the notification with regard to the exercise of the right of revocation prior to the expiry of the revocation period.
Consequences of the revocation
In the event that you have revoked this contract, we are required to immediately repay to you at the latest within fourteen days from the date on which the notification on the revocation of this contract is received by us, all the payments that we have received from you, including shipment costs (with the exception of the additional costs arising from the fact that you have chosen a type of shipment other than the inexpensive type of standard delivery offered by us). In the case of this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is effected earliest.
You are required to promptly return or hand over the goods to us, in any event not later than fourteen days from the date on which you notify us of the revocation of this contract. The period is deemed as observed, in the event that you send back the goods before the expiry of the specified period of fourteen days. You directly bear the costs for the return shipment of the goods. You only have to bear the costs for any diminished value of the goods, if the deterioration in value is attributed to an inspection of the nature, characteristics and functioning of the goods for the purpose of ascertaining a not necessary handling of the goods on your part.
The right of revocation does not apply to the following contracts: contracts for the supply of goods which are not prefabricated and for their production in the event of an individualized selection or in the event that the decision of the consumer is decisive or in the event that a selection is clearly tailored to the personal needs of the consumer.
End of the revocation instruction
7. Damages and Liability
Claims for damage compensation for whatever legal reason are excluded, except for intentional or grossly negligent conduct or action.
8. Performance and Jurisdiction
The place of performance and jurisdiction is Guetersloh, Germany.
9. Data protection
In the case of all orders, we use the globally recognized SSL protocol for encrypting the data transfer. Your data is treated confidentially and only stored for our own economic purposes and further processing (post and parcel service), without further transfer to third parties.
10. The delivered products remain property of STAMPEX until the complete payment of the purchase price.
11. Warrant service
Legal warranty rights exist with regard to all the goods from our shop.
12. Warranty
Stampex grants a quality warranty of 5 years on all laser engraved rubber text plates.
12. The possible invalidity of individual provisions above shall not affect the validity of the remaining provisions.
Updated: 12 January 2023.